Table 7-27. Skew Possible Cause Action Paper does not meet printer specifications or is stored improperly. 1. Print a few more pages to see if the problem corrects itself. 2. Turn over the stack of paper in the tray. Also try rotating the paper 180°. 3. Check the paper (or other print media) type and quality. Replace the paper, and advise the customer to use the recommended paper and store it properly. Paper is not loaded correctly or trays are not adjusted properly. Make sure paper is loaded correctly and that the guides fit properly against the paper stack. Registration Assembly is improperly installed. Be sure that the Registration Assembly is installed correctly. Table 7-28.
Toner Smear Possible Cause Action Contamination in the printer. 1. Print a few more pages to see if the problem corrects itself. 2. Clean the inside of the printer (page 4-2) or use the printer’s cleaning page (page 4-4). Paper might be too smooth. Check the paper (or other print media) type and quality. Defective Toner Cartridge. Replace the Toner Cartridge. (See instructions with the Toner Cartridge.) Wrong Fuser setting for paper type. From the Paper Handling Menu on the Control Panel, change the Fuser Mode setting or choose another paper type from the printer driver. 7-70 Troubleshooting