Table 10. Control panel error messages (continued) Message Cause Solution Fax Busy. Redial Pending The fax line to which you were sending a fax was busy. The product automatically redials the busy number. (See “Changing how the product redials” in the User Guide on the product CD.) Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line.
See chapter 6, “Troubleshooting.” Fax Memory Full Canceling Recv During the fax transmission, the product ran out of memory. Only the pages that fit into memory will be printed. Print all of the faxes and have the sender resend the fax. Cancel all fax jobs or clear the faxes from memory (see “Clearing faxes from memory” in the User Guide on the product CD). Fax Memory Full Canceling Send During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent. Print all received faxes or wait until all pending faxes are sent.
Cancel all fax jobs or clear the faxes from memory (see “Clearing faxes from memory” in the User Guide on the product CD). Fax Recv Error An error occurred while trying to receive a fax. Ask the sender to resend the fax. Try faxing back to sender or another fax machine. Check that the telephone cord is securely connected by unplugging and replugging the cord. Check for a dial tone on the phone line by pressing fax/send . Make sure the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call. Connect the product to a different phone line. EN Control panel error messages 41