Chapter 1 Product Overview Error Status There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors. The error codes can be checked on TM-L100 Utility. When contacting qualified service personnel for help, inform the personnel of the error code to troubleshoot the problem quickly. Automatically Recoverable Errors Printing is not possible if an automatically recoverable error occurs. You can restore the printer to a normal state by the following methods. Recoverable Errors Printing is not possible if a recoverable error occurs.
22 Error (Error code) Description Recovery Head temperature error (2AA23) Head temperature exceeded the proper range. The printer recovers from the error when the head temperature drops. Cover open error (in the middle of printing) (3DA11) The roll paper cover was opened during printing The printer recovers from the error when the roll paper cover is closed. Paper error (black mark detection error) (2BD31) Paper with black marks is selected, but no black mark is detected. Reload the paper with black marks, or change the setting if you do not use paper with black marks. Error (Error code) Description Recovery Autocutter error (3CA21) Abnormal auto cutter operation was detected.
The printer recovers from the error when jammed paper or foreign materials are removed and then the roll paper cover is closed. When the [Method for canceling recoverable error (cutter error)] has been set to [Command only], perform one of the following after removing jammed paper or foreign materials and close the roll paper cover. - Turn off and then back on the printer - Send an error recovery command Paper layout error (3BD41) Black mark cannot be detected in the range specified as black mark interval. The printer recovers from the error when the cause of the error is removed, and then turned on and back on, or receives an error recovery command.
Before reloading the paper, check that the black mark interval setting matches with the black marks on the paper.