Software Troubleshooting pixels in any direction (width or length) Versions affected: All Drivers affected: All Corrective Action Not available It is not possible to print images that have more than 30,000 pixels in any direction (Print menu gets grayed out) Versions affected: CS and previous Drivers affected: All Corrective Action „ Reduce image resolution in Photoshop (Image –> Image Size) „ Use a RIP to print the file Image will be clipped if it is longer than 32768 pixels Versions affected: All except CS2 Drivers affected: PCL3GUI and HP-GL/2 drivers Description:
If the page size to be printed is bigger than 32768 pixels in any direction (215 pixels), the image will not be completely printed. The number of pixels depends on the driver resolution: „ At 1200dpi you can print 27.31” (69cm). This is equivalent to Max Detail in the Z2100/Z3100 driver „ At 600 dpi you can print 54.61” (1.39m). This is equivalent to Best in the Z2100/Z3100 driver „ At 300 dpi you can print 109.23” (2.78m).
This is equivalent to Fast or Normal in the Z2100/Z3100 driver Corrective Action „ Reduce resolution in driver by selecting a lower printmode (Best or normal instead of Max Detail) „ In the Advanced tab of the driver, select Max application resolution = 300 to reduce the driver resolution while keeping the rest of the printmode characteristics (number of passes for example) „ Convert the image to PDF and print from Acrobat, or use a RIP „ Print from CS2. CS2 allows printing 231pixels, which results in lengths of kilometers.
„ Reduce the image size so that it is inside the limits that can be printed and then scale from the driver to the desired size „ Use a RIP or a PS model Carriage stops between swaths leaving some horizontal marks in the middle of the plot Versions affected: All but seen more often in CS3 Drivers affected: PCL3GUI drivers Description: Designjet Z Series — Service Manual 1-14