Overview FAQ Index If you encounter the following problems, you can prioritize trying the recommended solutions: Why is there a noise when applying/releasing the EPB? Key lost - Due to the fact that the EPB is controlled by a motor, a brief motor running sound will be generated when the EPB is applied/released. - If the smart key/mechanical key is lost, there is a greater risk of theft of the vehicle or its contents. In this case, please contact the VOYAH after-sales service outlet as soon as possible. Why does a NEV make a "buzzing" sound when charging?
- When the vehicle is being charged, the cooling system of the power battery is in working condition, and there will be a sound of water pump operation and water flow. Door cannot be locked or unlocked - It may be that the battery level of the smart key is too low. Please replace the battery in a timely manner, as detailed in the key section. - Check if the smart key is left inside the vehicle. Why does the charging time of NEVs be longer in winter? - To ensure better performance of the power battery, the vehicle will activate the power battery heating function for charging at lower temperatures, thus the charging time will be extended.
Sliding door cannot be opened - Check if the sliding door lock switch/child lock is turned on. Sliding door cannot be fully opened - Please check if the charging port cover is open. Why does the vehicle experience shaking (accompanied by a slight noise) during emergency braking? - For emergency braking, in order to shorten the braking distance as much as possible and ensure that the vehicle does not lose its steering, ABS will distribute braking force to the tires, making them to be in an alternating state of rolling and sliding, so you may feel the jittering of the body and brake pedal.
- When ABS is working or under self- check, the motor inside the module will run for a short time, and the valve will frequently open and close, resulting in a slight noise. 18 ——————————————————————————————————— FAQ Index 1