Personal data protection Vehicle operating data An electronic control unit (ECU) is installed in your vehicle to process data and operate the ve- hicle. ECU process data received from vehicle sensors or generated by ECU themselves or ex- changed between controllers. Some control units are necessary for the safe operation of your vehi- cle, some are there to support you while driving (such as a vehicle driver assistance system), and some are there for comfort driving or infotain- ment functions. Personal information processing notification statement When you use the vehicle repair, replacement and return services provided by FaW-Volkswagen Automobile Co., LTD.
(hereinafter referred to as“ FAW-VW”) and authorized dealers of FAW- VW (hereinafter referred to as “dealers”), for in- formation statistics, claim management and fault cause analysis, The dealer will collect your vehi- cle chassis number (i.e. VIN code), license plate number, vehicle running data and fault informa- tion (see below for details) and share them with FAW-VW and third parties authorized by FAW- VW (including relevant dealers and suppliers. For dealer information, please check FAW-VW official website www.faw-vw.com and select dealer query item; Supplier information can call 4008-171-111 to consult human customer serv- ice). These include, for example:
– Vehicle status information, e.g. speed, deceler- ation, lateral acceleration, number of wheel revolutions and display of closed seat belts. – Ambient conditions, e.g. temperature, rain, and distance. As a rule, this data is volatile and is not stored beyond the operating time and is only processed in the vehicle itself. Control units often contain data storage devices (including vehicle keys). These are used to docu- ment information regarding the vehicle status, component load levels, maintenance require- ments, technical events and faults on a tempora- ry or permanent basis.
FAW-VW and the Distributor shall retain your personal information only for the period required by laws and regulations and as long as is neces- sary to achieve the purpose stated above. It will be deleted or anonymised beyond the above re- tention period. If you need to inquire, change, delete your personal information, you can call 4008-171-111 through the human service for corresponding operations. Depending on the technical equipment, the fol- lowing data is stored: – Operating states of system components, e.g. filling levels, tyre pressure, status of the vehi- cle battery.
FAW-VW and its dealers will fulfil their duty of care with high prudence and take strict technical measures to prevent information leakage. If we terminate our services or operations, we will no- tify you at least 15 days in advance and delete or anonymise your personal information after the termination of our services or operations. – Faults or malfunctions in important system components, e.g. lights, brakes – System reactions to specific driving situations, e.g. triggering of an airbag, intervention of the stability control systems. – Information on events which damaged the ve- hicle. Vehicle identification number (i.e.
VIN code), ve- hicle driving data and fault information – The electric vehicle is in the state of charging the high voltage battery, and the remaining mileage is estimated. Vehicle identification number VIN Each vehicle has a unique chassis number by which your vehicle can be identified and traced back to the current and previous owners of the vehicle. The data generated or processed by the controller may be personally relevant, or may be personally relevant under certain conditions. For example, your driving behaviour, location or your driving route and usage habits. In special cases, e.g.
when the vehicle has detec- ted a malfunction, it may be necessary to store data that would normally only be volatile. Information on the convenience functions and infotainment system You can store convenience settings (personalisa- tion) in the vehicle and change or reset them at any time. 182.5C1.TRO.74 Customer information 215