User's Guide Contents Power and Control Panel Problems. . . . . . . . . . . . 119 Power Does Not Turn On. . . . . . . . . . . . . . . . . 119 Power Does Not Turn Off. . . . . . . . . . . . . . . . . 119 Power Turns Off Automatically. . . . . . . . . . . . . 119 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 119 Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . 120 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 120 Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . 120 Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . 122 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . .
122 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 122 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 123 Printed Characters Are Incorrect or Garbled. . . 124 The Printed Image Is Inverted. . . . . . . . . . . . . . 124 The Printout Problem Could Not be Cleared. . . 124 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . 124 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 125 Cannot Start Scanning when Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .126 Scanned Image Problems. . . . . . . . . . . . . . . . . . . 126 Scan Quality Is Poor. . . . . . . . . . . . . .
. . . . . . .126 Characters Are Blurred. . . . . . . . . . . . . . . . . . .127 An Image of the Reverse Side of the Original Appears in the Scanned Image. . . . . . . . . . . . . 127 Moirй (Cross-Hatch) Patterns Appear in the Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . .127 Scanning Area or Direction Is Not Correct. . . . 128 The Scanned Image Problem Could Not be Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Other Scanning Problems. . . . . . . . . . . . . . . . . . .129 Thumbnail Preview Does Not Work Properly. . .129 Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 129 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . .
. . . . . . . . . . . . . . . . 129 Problems when Sending and Receiving Faxes. . . . .129 Cannot Send or Receive Faxes. . . . . . . . . . . . . .129 Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . .130 Cannot Send Faxes to a Specific Recipient. . . . . 131 Cannot Send Faxes at a Specified Time. . . . . . . 131 Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . .131 Memory Full Error Occurs. . . . . . . . . . . . . . . . 132 Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 132 Faxes Are Sent at the Wrong Size. . . . . . . . . . . .132 Received Fax Quality Is Poor. . . . . . . . . . . . . . .133 Received Faxes Are Not Printed. . . . . . . . . . . .
133 Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .133 Cannot Make Calls on the Connected Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Answering Machine Cannot Answer Voice Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong. . . . . . 134 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 134 Slight Electric Shock when Touching the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Operation Sounds Are Loud. . . . . . . . . . . . . . . 134 The ADF Does Not Work. . . . . . . . . . . . . . . . .
134 Scanning from ADF Slows Down. . . . . . . . . . . 134 The Date and Time Are Incorrect. . . . . . . . . . . 134 Application Is Blocked by a Firewall (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 135 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 136 Printer Specifications. . . . . . . . . . . . . . . . . . . . 136 Scanner Specifications. . . . . . . . . . . . . . . . . . . 137 Interface Specifications. . . . . . . . . . . . . . . . . . .137 Fax Specifications. . . . . . . . . . . . . . . . . . . . . . .138 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 138 Security Protocol. . . . . . . . . . . . . . . . . . . . . . .
138 Supported Third Party Services. . . . . . . . . . . . . 139 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Electrical Specifications. . . . . . . . . . . . . . . . . . 139 Environmental Specifications. . . . . . . . . . . . . . 140 System Requirements. . . . . . . . . . . . . . . . . . . . 140 Regulatory Information. . . . . . . . . . . . . . . . . . . . 141 Standards and Approvals. . . . . . . . . . . . . . . . . 141 Restrictions on Copying. . . . . . . . . . . . . . . . . . 142 Transporting the Printer. . . . . . . . . . . . . . . . . . . .142 Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 144 Technical Support Web Site. . . . . . . . . . . . . .
. .144 Contacting Epson Support. . . . . . . . . . . . . . . . 144 6