User's Guide Solving Problems * In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the product is designed to stop printing when the pad has reached its limit. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider.
The Epson warranty does not cover the cost of this replacement. Related Information & “Contacting Epson Support” on page 150 & “Installing Applications” on page 113 & “Updating Applications and Firmware” on page 113 Checking the Printer Status - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details . Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3 . Related Information & “Windows Printer Driver” on page 105 Checking Printer Status - Mac OS X 1.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan , Print & Fax ), and then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility . 3. Click EPSON Status Monitor . Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. 116