User's Guide Solving Problems Related Information & “ Fax Mode” on page 19 & “Placing Originals” on page 33 & “Cleaning the Scanner Glass” on page 101 Received Fax Quality Is Poor ❏ Enable the ECM setting on the control panel. ❏ Contact the sender and ask them to send at a higher quality mode. ❏ Reprint the received fax. Related Information & “Fax Settings” on page 23 & “Reprinting Received Faxes” on page 85 Received Faxes Are Not Printed ❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the printer. ❏ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Fax Output setting. Related Information & “Checking the Printer Status” on page 115 & “Removing Jammed Paper” on page 116 & “Replacing Ink Cartridges” on page 86 & “Saving Received Faxes in the Inbox” on page 81 Other Faxing Problems Cannot Make Calls on the Connected Telephone Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone through the receiver, connect the phone cable correctly. Related Information & “Connecting Your Phone Device to the Printer” on page 71 138