User's Guide Contents Removing Jammed Paper from the Rear Cover. 119 Removing Jammed Paper from the ADF. . . . . . 121 Paper Does Not Feed Correctly. . . . . . . . . . . . . . .123 Original Does Not Feed in the ADF. . . . . . . . . .123 Power and Control Panel Problems. . . . . . . . . . . . 124 Power Does Not Turn On. . . . . . . . . . . . . . . . . 124 Power Does Not Turn Off. . . . . . . . . . . . . . . . . 124 Power Turns Off Automatically. . . . . . . . . . . . . 124 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 124 Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . 125 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 125 Print Quality Is Poor. .
. . . . . . . . . . . . . . . . . . 125 Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . 127 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 127 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 127 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 128 Printed Characters Are Incorrect or Garbled. . . 129 The Printed Image Is Inverted. . . . . . . . . . . . . . 129 The Printout Problem Could Not be Cleared. . . 129 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . 129 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . .
130 Cannot Start Scanning when Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .131 Scanned Image Problems. . . . . . . . . . . . . . . . . . . 131 Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . .131 Characters Are Blurred. . . . . . . . . . . . . . . . . . .132 An Image of the Reverse Side of the Original Appears in the Scanned Image. . . . . . . . . . . . . 132 Moirй (Cross-Hatch) Patterns Appear in the Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . .132 Scanning Area or Direction Is Not Correct. . . . 133 The Scanned Image Problem Could Not be Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Other Scanning Problems.
. . . . . . . . . . . . . . . . . .134 Thumbnail Preview Does Not Work Properly. . .134 Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 134 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Problems when Sending and Receiving Faxes. . . . .134 Cannot Send or Receive Faxes. . . . . . . . . . . . . .134 Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . .135 Cannot Send Faxes to a Specific Recipient. . . . . 136 Cannot Send Faxes at a Specified Time. . . . . . . 136 Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . .136 Memory Full Error Occurs. . . . . . . . . . . . . . . . 137 Sent Fax Quality Is Poor. . . . .
. . . . . . . . . . . . . 137 Faxes Are Sent at the Wrong Size. . . . . . . . . . . .137 Received Fax Quality Is Poor. . . . . . . . . . . . . . .138 Received Faxes Are Not Printed. . . . . . . . . . . . 138 Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .138 Cannot Make Calls on the Connected Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Answering Machine Cannot Answer Voice Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong. . . . . . 139 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 139 Slight Electric Shock when Touching the Printer. .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Operation Sounds Are Loud. . . . . . . . . . . . . . . 139 The ADF Does Not Work. . . . . . . . . . . . . . . . . 139 Scanning from ADF Slows Down. . . . . . . . . . . 139 The Date and Time Are Incorrect. . . . . . . . . . . 140 Application Is Blocked by a Firewall (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 140 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 141 Printer Specifications. . . . . . . . . . . . . . . . . . . . 141 Scanner Specifications. . . . . . . . . . . . . . . . . . . 142 Interface Specifications. . . . . . . . . . . . . . . . . . .142 Fax Specifications. . . . . . .
. . . . . . . . . . . . . . . .143 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 143 Ethernet Specifications. . . . . . . . . . . . . . . . . . . 144 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 144 Supported Third Party Services. . . . . . . . . . . . . 144 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Electrical Specifications. . . . . . . . . . . . . . . . . . 145 Environmental Specifications. . . . . . . . . . . . . . 145 System Requirements. . . . . . . . . . . . . . . . . . . . 146 Regulatory Information. . . . . . . . . . . . . . . . . . . . 146 Standards and Approvals. . . . . . . . . . . . . . . . . 146 Restrictions on Copying.
. . . . . . . . . . . . . . . . . 147 Transporting the Printer. . . . . . . . . . . . . . . . . . . .148 Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 149 Technical Support Web Site. . . . . . . . . . . . . . . .149 Contacting Epson Support. . . . . . . . . . . . . . . . 150 6