User's Guide Contents Replacing Maintenance Rollers in Paper Cassette 2 to 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Temporarily Printing with Black Ink. . . . . . . . . . . . 70 Temporarily Printing with Black Ink - Windows. 71 Temporarily Printing with Black Ink - Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Conserving Black Ink when the Black Ink Is Low (for Windows Only). . . . . . . . . . . . . . . . . . . . 73 Checking Messages on the LCD Screen. . . . . . . . 88 Checking the Printer Status - Windows. . . . . . . . 89 Checking Printer Status - Mac OS X. . . . . . . . . . 89 Removing Jammed Paper. . . . . . . . . . . . . . . . . . . .
89 Removing Jammed Paper from the Front Cover (A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Removing Jammed Paper from the Rear Paper Feed (B1). . . . . . . . . . . . . . . . . . . . . . . . . 91 Removing Jammed Paper from the Front Paper Feed Slot (B2). . . . . . . . . . . . . . . . . . . . . .91 Removing Jammed Paper from the Paper Cassette (C1/C2/C3/C4). . . . . . . . . . . . . . . . . . .92 Removing Jammed Paper from Rear Cover 1 (D1) and Rear Cover 2 (D2). . . . . . . . . . . . . . . . 93 Removing Jammed Paper from the Rear Cover (E). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Paper Does Not Feed Correctly. . . . . . . . . . . . . . .
.95 Power and Control Panel Problems. . . . . . . . . . . . . 96 Power Does Not Turn On. . . . . . . . . . . . . . . . . . 96 Power Does Not Turn Off. . . . . . . . . . . . . . . . . .96 Printer Turns Off During Use. . . . . . . . . . . . . . . 96 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . . 96 Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . 97 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 97 Print Quality Is Poor. . . . . . . . . . . . . . . . . . . . . 97 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . .
99 Printed Characters Are Incorrect or Garbled. . . . 99 The Printed Image Is Inverted. . . . . . . . . . . . . . 100 Unintentionally Printing on 2-Sides. . . . . . . . . .100 The Printout Problem Could Not be Cleared. . . 100 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . . . 100 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 101 Slight Electric Shock when Touching the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Operation Sounds Are Loud. . . . . . . . . . . . . . . 101 Forgot Your Password. . . . . . . . . . . . . . . . . . . .101 Application Is Blocked by a Firewall (for Windows Only). . . . . . . . . . . . . . . . . . . . . .
. . 102 Improving Print Quality Checking and Cleaning the Print Head. . . . . . . . . . 74 Checking and Cleaning the Print Head - Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 74 Checking and Cleaning the Print Head - Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Checking and Cleaning the Print Head - Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 75 Aligning the Print Head - Control Panel. . . . . . . 76 Aligning the Print Head - Windows. . . . . . . . . . .77 Aligning the Print Head - Mac OS X. . . . . . . . . . 77 Improving Horizontal Streaks. . . . . . . . . .
. . . . . . .78 Cleaning the Paper Path for Ink Smears. . . . . . . . . .78 Cleaning the Paper Path for Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Applications and Network Service Information Epson Connect Service. . . . . . . . . . . . . . . . . . . . . .79 Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Running Web Config on a Web Browser. . . . . . . 79 Running Web Config on Windows. . . . . . . . . . . 80 Running Web Config on Mac OS X. . . . . . . . . . .80 Necessary Applications. . . . . . . . . . . . . . . . . . . . . .81 Windows Printer Driver. . . . . . . . . . . . . . . . . . . 81 Mac OS X Printer Driver. . . .
. . . . . . . . . . . . . . 82 E-Web Print (for Windows Only). . . . . . . . . . . . 83 EPSON Software Updater. . . . . . . . . . . . . . . . . .84 EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . . 84 Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 84 Uninstalling Applications - Windows. . . . . . . . . 85 Uninstalling Applications - Mac OS X. . . . . . . . . 85 Installing Applications. . . . . . . . . . . . . . . . . . . . . . 86 Updating Applications and Firmware. . . . . . . . . . . 86 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 103 Printer Specifications. . . . . . . . . . . . . . . . . . . . 103 Interface Specifications. . . . .
. . . . . . . . . . . . . .104 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 104 Ethernet Specifications. . . . . . . . . . . . . . . . . . . 104 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 104 Supported Third Party Services. . . . . . . . . . . . . 105 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Solving Problems Checking the Printer Status. . . . . . . . . . . . . . . . . . 88 5