Power Adapter Troubleshooting 13 Information Published Value and Precision Unit Manufacturer Zhongshan Baolijin Electronic Co., Ltd. - Model Identifier BLJ24W120200P-V - Input Voltage 100–240 V~ Input AC Frequency 50/60 Hz Output Voltage 12.0 V Output Current 2.0 A Output Power 24.0 W Average Active Efficiency 89.09 % Efficiency at Low Load(10%) 83.11 % No-load Power Consumption 0.070 W Fault Possible Cause Solution The fan doesn't work. The stand does not properly connect to the fan base. Install the fan base with the stand correctly. Child lock is enabled. Disable the child lock function. The batery is depleted. Charge the fan with the charging base. The fan is unable to connect to Wi-Fi.
The Wi-Fi connection is 5 GHz. Connect to a 2.4 GHz Wi-Fi network. The fan has been offline for more than half an hour. Reset the Wi-Fi connection. Fan blades are stuck. Fan blades are stuck by a foreign object. Unplug the fan and remove the foreign object. The batery level indicator does not light up. The batery enters into sleep protection. Connect the fan to the charging base to activate the batery. The oscillation function does not work. The fan is under the auto-oscillation state. Wait for the auto-oscillation completes. It will last for 14 seconds at most.