Error Codes Code Message Explanation Solution Motor overloaded E01 Clean out the food in the jar afer the power is off, and wait for the blender to cool down before powering it on again. Motor overloaded Afer placing the jar on the base, return to the menu screen, and press the cancel buton to enter standby mode. E02 Place the jar No jar placed on the base E05 Overheated High temperature alert from botom temperature sensor The blender will return to normal when the temperature drops. Press the cancel buton to enter standby mode. E10 Temperature sensor error Botom temperature sensor has a short or broken circuit. Contact the afer-sale service team.
Communication error Power board and display panel communication error Contact the afer-sale service team. E11 Troubleshooting Issues Solutions Food overflows Add a proper amount of ingredients. Add water to the proper water level. Select the desired function according to the user manual. Contact the afer-sale service team. Ingredients cannot be blended. Add a proper amount of ingredients. Do not add ingredients that are easily burnt on the jar's botom, like flour. Add water to the proper water level. Clean before use. Select the desired function according to the user manual. Contact the afer-sale service team.
Burnt food on the jar's botom Ingredients not hot afer cooking Select the desired function according to the user manual. Contact the afer-sale service team. Display does not light up. Check the power cord and make sure it is plugged in and connected to the power supply. Contact the afer-sale service team. Re-select the function and press the knob to enable it. Add water to the proper water level and restart the blender afer it cools down. Unplug first, then power on and follow the normal operation steps. Contact the afer-sale service team. The display is on but the blender is not working. 09