User's Guide Contents LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 110 Cannot Print from a Computer. . . . . . . . . . . . . . . 111 Cannot Use AirPrint. . . . . . . . . . . . . . . . . . . . . . .111 Printing is Paused. . . . . . . . . . . . . . . . . . . . . . . . 111 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 112 Nothing or a Very Faint Image is Printed. . . . . .112 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .112 Print Quality Does Not Improve Even After Aligning the Print Head. . . . . . . . . . . . . . . . . . 113 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
113 Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .113 Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . . 113 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 114 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 114 Multiple Originals are Copied onto a Single Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Cannot Print Without Margins. . . . . . . . . . . . . 115 Edges of the Image are Cropped During Borderless Printing. . . . . . . . . . . . . . . . . . . . . .115 Paper Is Smeared or Scuffed. . . . . .
. . . . . . . . . 115 Printed Characters Are Incorrect or Garbled. . . 115 The Printed Image Is Inverted. . . . . . . . . . . . . . 116 The Printout Problem Could Not be Cleared. . . 116 Other Printing Problems. . . . . . . . . . . . . . . . . . . 116 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 116 Printing Slows Down Dramatically During Continuous Printing. . . . . . . . . . . . . . . . . . . . .117 Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8. . . . . . . . . . . . . . . .117 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 117 Cannot Start Scanning when Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . .
.118 Scanned Image Problems. . . . . . . . . . . . . . . . . . . 118 Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . .118 Characters Are Blurred. . . . . . . . . . . . . . . . . . .118 An Image of the Reverse Side of the Original Appears in the Scanned Image. . . . . . . . . . . . . 119 Moire (Cross-Hatch) Patterns Appear in the Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . .119 Scanning Area or Direction Is Not Correct. . . . 119 The Scanned Image Problem Could Not be Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Other Scanning Problems. . . . . . . . . . . . . . . . . . .120 Cannot Scan in Full Auto Mode in EPSON Scan. . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 120 Thumbnail Preview Does Not Work Properly. . .120 Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 120 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 121 Slight Electric Shock when Touching the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Operation Sounds Are Loud. . . . . . . . . . . . . . . 121 Cannot Save the Data to a Memory Card. . . . . .121 Application Is Blocked by a Firewall (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . .
122 "?" Is Displayed on the Photo Selection Screen. . 122 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 123 Printer Specifications. . . . . . . . . . . . . . . . . . . . 123 Scanner Specifications. . . . . . . . . . . . . . . . . . . 124 Interface Specifications. . . . . . . . . . . . . . . . . . .124 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 124 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 125 Supported Third Party Services. . . . . . . . . . . . . 125 External Storage Device Specifications. . . . . . . .125 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Electrical Specifications. . . . . . . . . . . . . .
. . . . 126 Environmental Specifications. . . . . . . . . . . . . . 127 System Requirements. . . . . . . . . . . . . . . . . . . . 127 Regulatory Information. . . . . . . . . . . . . . . . . . . . 128 Standards and Approvals. . . . . . . . . . . . . . . . . 128 Restrictions on Copying. . . . . . . . . . . . . . . . . . 129 Transporting the Printer. . . . . . . . . . . . . . . . . . . .129 Accessing a Memory Card From a Computer. . . . .131 Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 132 Technical Support Web Site. . . . . . . . . . . . . . . .132 Contacting Epson Support. . . . . . . . . . . . . . . . 132 6