User's Guide Contents Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . 113 Guide to Mac OS X Printer Driver. . . . . . . . . . .114 Making Operation Settings for the Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 115 Epson Scan 2 (Scanner Driver). . . . . . . . . . . . . . . 116 Epson Event Manager. . . . . . . . . . . . . . . . . . . . . .116 Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . 117 E-Web Print (for Windows Only). . . . . . . . . . . . . 118 Easy Photo Scan. . . . . . . . . . . . . . . . . . . . . . . . . .118 EPSON Software Updater. . . . . . . . . . . . . . . . . . .118 Uninstalling Applications. . . . . . . . . . . . . . . .
. . . 119 Uninstalling Applications - Windows. . . . . . . . .119 Uninstalling Applications - Mac OS X. . . . . . . . 120 Installing Applications. . . . . . . . . . . . . . . . . . . . . 120 Updating Applications and Firmware. . . . . . . . . . 121 Updating the Printer's Firmware using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .121 Suddenly the Printer Cannot Print Using a USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Cannot Print from an iPhone or iPad. . . . . . . . . . 133 Printing is Paused. . . . . . . . . . . . . . . . . . . . . . . . 134 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . .
134 Printout is Scuffed or Color is Missing. . . . . . . .134 Banding or Unexpected Colors Appear. . . . . . . 134 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .135 Blurry Prints, Vertical Banding, or Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .135 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .136 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 137 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 137 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Colors Differ from What You See on the Display. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 138 Cannot Print Without Margins. . . . . . . . . . . . . 138 Edges of the Image are Cropped During Borderless Printing. . . . . . . . . . . . . . . . . . . . . .138 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 138 Multiple Originals are Copied onto a Single Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Printed Characters Are Incorrect or Garbled. . . 139 The Printed Image Is Inverted. . . . . . . . . . . . . . 139 Mosaic-Like Patterns in the Prints. . . . . . . . . . .139 Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image. . . . . . . . . .
.140 Moirй (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 140 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 140 The Printout Problem Could Not be Cleared. . . 140 Other Printing Problems. . . . . . . . . . . . . . . . . . . 141 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 141 Printing Slows Down Dramatically During Continuous Printing. . . . . . . . . . . . . . . . . . . . .141 Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 141 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . .
142 Cannot Start Scanning when Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .142 Scanned Image Problems. . . . . . . . . . . . . . . . . . . 143 Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 143 The Image Quality Is Rough. . . . . . . . . . . . . . . 143 Offset Appears in the Background of Images. . . 143 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 144 Moirй Patterns (Web-Like Shadows) Appear. . . 144 Solving Problems Checking the Printer Status. . . . . . . . . . . . . . . . . .123 Checking Messages on the LCD Screen. . . . . . . 123 Checking the Printer Status - Windows. . . . . . .
124 Checking Printer Status - Mac OS X. . . . . . . . . 124 Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 124 Removing Jammed Paper from the Rear Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Removing Jammed Paper from the Output Tray 125 Removing Jammed Paper from Inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Paper Does Not Feed Correctly. . . . . . . . . . . . . . .127 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .127 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 127 Several Sheets of Paper are Fed at a Time. . . . . . 128 No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . .
128 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 128 Power and Control Panel Problems. . . . . . . . . . . . 128 Power Does Not Turn On. . . . . . . . . . . . . . . . . 128 Power Does Not Turn Off. . . . . . . . . . . . . . . . . 128 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 128 Cannot Print from a Computer. . . . . . . . . . . . . . . 129 When You Cannot Make Network Settings. . . . . . 129 Cannot Connect from Devices Even Though Network Settings are No Problem. . . . . . . . . . . 130 Checking the SSID Connected to the Printer. . . 131 Checking the SSID for the Computer. . . . . . . . .132 Suddenly the Printer Cannot Print over a Network Connection. . . . . . .
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