User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from the paper cassette A Pull out the paper cassette. B Remove the jammed paper from the cassette. C Align the edges of the paper. D Keep the cassette flat and slowly and carefully reinsert it all the way into the product. Preventing paper jams If your paper jams frequently, check the following. ❏ The paper is smooth, not curled or wrinkled. ❏ You are using high-quality paper. ❏ The printable side of the paper is face down in the paper cassette. ❏ The paper stack was fanned before loading. ❏ For plain paper, do not load paper above the line just under the H or arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 17 ❏ The edge guides are snug against the edges of the paper. ❏ The product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate properly if it is tilted. 110