User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Error Codes on the LCD Screen A code is displayed on the LCD screen if there is an error or information that requires your attention. 104 Code Situation Solutions E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material inside the printer. Turn the power off and on again. E-02 A scanner error has occurred. Turn the power of fand on again. E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. W-01 A paper jam has occurred in the paper cassette.
Remove the paper from the printer and press the button displayed on the bottom of the LCD screen to clear the error. In some case, you need to turn the power of fand on again. W-02 A paper jam has occurred inside the printer. W-03 A paper jam has occurred in the rear of the printer. W-11 An ink pad is nearing the end of its service life. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. The message will be displayed until the ink pad is replaced. x Press the button to resume printing. W-12 Ink cartridges are installed incorrectly. Press down each of the ink cartridges gently. Make sure they click into place.
W-13 The installed ink cartridges cannot be used with this printer. Replace the ink cartridges with cartridges that are compatible with this printer. I-01 The CD/DVD tray has not been inserted. Insert the CD/DVD tray. I-22 Set Wi-Fi using the Push Button (WPS). Push the access point button. If there is no button on the access point, open the access point setting window, and then click the button displayed in the software. I-23 Set Wi-Fi using the PIN Code (WPS). Enter the PIN code displayed on the LCD screen into the access point or computer within two minutes. I-31 Set Wi-Fi using the Wi-Fi Auto Connect.
Install the software on your computer, and then press the OK button when Wi-Fi setup starts.