User's Guide Solving Problems Related Information & “Checking and Cleaning the Print Head” on page 86 & “Aligning the Print Head” on page 88 & “Paper Handling Precautions” on page 24 & “Available Paper and Capacities” on page 25 & “List of Paper Types” on page 26 & “Adjusting the Print Color” on page 58 & “Print Photos Mode” on page 19 Copy Quality Is Poor Check the following if uneven colors, smears, dots, or straight lines appear in the copied image. ❏ Load and eject paper without printing to clean the paper path. ❏ Clean the scanner glass and the document cover. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass.
Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard. ❏ If banding appears at intervals of 2.5 cm, align the print head. ❏ If a moire (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly different angle. Related Information & “Cleaning the Paper Path” on page 89 & “Cleaning the Scanner Glass” on page 90 & “Aligning the Print Head” on page 88 & “Print Quality Is Poor” on page 113 An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏ Lower the copy density setting on the control panel. The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When printing on photo stickers, enter Setup , select Printer Setup - Stickers , and then adjust the printing position. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly away from the corner. 114