User's Guide Contents Removing Jammed Paper from the Rear Cover. 117 Paper Does Not Feed Correctly. . . . . . . . . . . . . . .118 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 119 Several Sheets of Paper are Fed at a Time. . . . . . 119 No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . . 119 Power and Control Panel Problems. . . . . . . . . . . . 119 Power Does Not Turn On. . . . . . . . . . . . . . . . . 119 Lights Came On and then Went Out. . . . . . . . . 120 Power Does Not Turn Off. . . . . . . . . . . . . . . . . 120 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . .
120 Cannot Print from a Computer. . . . . . . . . . . . . . . 120 Cannot Use AirPrint. . . . . . . . . . . . . . . . . . . . . . .121 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 121 Nothing or a Very Faint Image is Printed. . . . . .121 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .121 Print Quality Does Not Improve Even After Aligning the Print Head. . . . . . . . . . . . . . . . . . 122 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .122 Copy Quality Is Poor. . . . . . . . . . . . . . . . . . . .
123 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 123 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 123 Multiple Originals are Copied onto a Single Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Cannot Print Without Margins. . . . . . . . . . . . . 124 Edges of the Image are Cropped During Borderless Printing. . . . . . . . . . . . . . . . . . . . . .124 Printing Position of Photo Stickers is Incorrect. 124 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 125 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .125 Printed Characters Are Incorrect or Garbled. . . 125 The Printed Image Is Inverted. . . . . . . . . . . . . . 125 The Printout Problem Could Not be Cleared. . . 125 Other Printing Problems. . . . . . . . . . . . . . . . . . . 126 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 126 Printing Slows Down Dramatically During Continuous Printing. . . . . . . . . . . . . . . . . . . . .126 Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8. . . . . . . . . . . . . . . .126 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 127 Cannot Start Scanning when Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . .
.127 Scanned Image Problems. . . . . . . . . . . . . . . . . . . 128 Scan Quality Is Poor. . . . . . . . . . . . . . . . . . . . .128 Characters Are Blurred. . . . . . . . . . . . . . . . . . .128 An Image of the Reverse Side of the Original Appears in the Scanned Image. . . . . . . . . . . . . 128 Moire (Cross-Hatch) Patterns Appear in the Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . .129 Scanning Area or Direction Is Not Correct. . . . 129 The Scanned Image Problem Could Not be Cleared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Other Scanning Problems. . . . . . . . . . . . . . . . . . .130 Cannot Scan in Full Auto Mode in EPSON Scan. . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 130 Thumbnail Preview Does Not Work Properly. . .130 Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 130 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 131 Slight Electric Shock when Touching the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Operation Sounds Are Loud. . . . . . . . . . . . . . . 131 Cannot Save the Data to a Memory Card. . . . . .131 Application Is Blocked by a Firewall (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . .
131 "?" Is Displayed on the Photo Selection Screen. . 131 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 132 Printer Specifications. . . . . . . . . . . . . . . . . . . . 132 Scanner Specifications. . . . . . . . . . . . . . . . . . . 133 Interface Specifications. . . . . . . . . . . . . . . . . . .133 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 133 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 134 Supported Third Party Services. . . . . . . . . . . . . 134 External Storage Device Specifications. . . . . . . .134 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Electrical Specifications. . . . . . . . . . . . . .
. . . . 136 Environmental Specifications. . . . . . . . . . . . . . 136 System Requirements. . . . . . . . . . . . . . . . . . . . 137 Regulatory Information. . . . . . . . . . . . . . . . . . . . 137 Standards and Approvals. . . . . . . . . . . . . . . . . 137 Restrictions on Copying. . . . . . . . . . . . . . . . . . 138 Transporting the Printer. . . . . . . . . . . . . . . . . . . .139 Accessing a Memory Card From a Computer. . . . .140 Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 141 Technical Support Web Site. . . . . . . . . . . . . . . .141 Contacting Epson Support. . . . . . . . . . . . . . . . 142 7