User's Guide Solving Problems ❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light, do not use a dryer, and do not touch the printed side of paper. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, use up ink cartridge within six months of opening the package. ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper.
Print on the printable side of the genuine Epson paper. Related Information & “Checking and Cleaning the Print Head” on page 108 & “Aligning the Print Head” on page 110 & “Paper Handling Precautions” on page 31 & “Available Paper and Capacities” on page 32 & “List of Paper Types” on page 33 & “Epson Print CD” on page 122 & “Adjusting the Print Color” on page 77 & “Print Photos Mode” on page 18 Copy Quality Is Poor Check the following if uneven colors, smears, dots, or straight lines appear in the copied image. ❏ Load and eject paper without printing to clean the paper path. ❏ Clean the scanner glass and the document cover.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard. ❏ If banding appears at intervals of 2.5 cm, align the print head. ❏ If a moire (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly different angle.
Related Information & “Cleaning the Paper Path” on page 111 & “Cleaning the Scanner Glass” on page 112 & “Aligning the Print Head” on page 110 & “Print Quality Is Poor” on page 136 An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏ Lower the copy density setting on the control panel. 137