User's Guide Contents Printout is Scuffed or Color is Missing. . . . . . . .170 Banding or Unexpected Colors Appear. . . . . . . 171 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .171 Blurry Prints, Vertical Banding, or Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .172 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .172 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 173 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 174 Images or Photos are Printed in Unexpected Colors. . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . 174 Colors Differ from What You See on the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Cannot Print Without Margins. . . . . . . . . . . . . 175 Edges of the Image are Cropped During Borderless Printing. . . . . . . . . . . . . . . . . . . . . .175 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 176 Multiple Originals are Copied onto a Single Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Printing Position of Photo Stickers is Incorrect. 176 Printing Position on a CD/DVD is Incorrect. . .
176 Printed Characters Are Incorrect or Garbled. . . 177 The Printed Image Is Inverted. . . . . . . . . . . . . . 177 Mosaic-Like Patterns in the Prints. . . . . . . . . . .177 Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image. . . . . . . . . . .177 Moirй (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 178 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 178 The Printout Problem Could Not be Cleared. . . 178 Other Printing Problems. . . . . . . . . . . . . . . . . . . 178 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . .
178 Printing Slows Down Dramatically During Continuous Printing. . . . . . . . . . . . . . . . . . . . .179 Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8. . . . . . . . . . . . . . . .179 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 180 Cannot Start Scanning when Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .180 Scanned Image Problems. . . . . . . . . . . . . . . . . . . 181 Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 181 The Image Quality Is Rough. . . . . . . . . . . . . . . 181 Offset Appears in the Background of Images. . . 181 Text is Blurred. . . . . . . . . . . . . . . .
. . . . . . . . . 181 Moirй Patterns (Web-Like Shadows) Appear. . . 182 Cannot Scan the Correct Area on the Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .182 Cannot Preview in Thumbnail. . . . . . . . . . . . . 182 Text is Not Recognized Correctly when Saving as a Searchable PDF. . . . . . . . . . . . . . . .183 Cannot Solve Problems in the Scanned Image. . 183 Other Scanning Problems. . . . . . . . . . . . . . . . . . .184 Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .184 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . .
185 Slight Electric Shock when Touching the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185 Operation Sounds Are Loud. . . . . . . . . . . . . . . 185 Cannot Save Data to a Memory Device. . . . . . . 185 Application Is Blocked by a Firewall (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 185 "?" Is Displayed on the Photo Selection Screen. . 185 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 186 Printer Specifications. . . . . . . . . . . . . . . . . . . . 186 Scanner Specifications. . . . . . . . . . . . . . . . . . . 187 Interface Specifications. . . . . . . . . . . . . . . . . . .188 Network Function List. . . . . . . . .
. . . . . . . . . . 188 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 189 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 190 Supported Third Party Services. . . . . . . . . . . . . 190 External Storage Device Specifications. . . . . . . .190 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Electrical Specifications. . . . . . . . . . . . . . . . . . 192 Environmental Specifications. . . . . . . . . . . . . . 192 System Requirements. . . . . . . . . . . . . . . . . . . . 193 Regulatory Information. . . . . . . . . . . . . . . . . . . . 193 Standards and Approvals. . . . . . . . . . . . . . . . . 193 Restrictions on Copying. . . . . . . . . .
. . . . . . . . 194 Transporting the Printer. . . . . . . . . . . . . . . . . . . .194 Accessing a Memory Card From a Computer. . . . .196 Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 197 Technical Support Web Site. . . . . . . . . . . . . . . .197 Contacting Epson Support. . . . . . . . . . . . . . . . 197 8