User’s Guide Error Indicators Error Indicators Error Messages on the Control Panel This section describes the meaning of messages displayed on the LCD screen. 129 Error Messages Solutions Paper jam & See “Paper Jams” on page 133 Paper out & See “Loading Paper” on page 24 Photos not recognized. Place the photos correctly on the scanner glass. & See “Scanner glass” on page 36 Ink cartridge(s) are low. Print job may not print completely. If you continue printing with low ink status, ink may run out before the printing is finished. When necessary, replace the ink cartridges to continue printing.
& “Replacing an ink cartridge” on page 108 If you print photos larger than A4 size, Epson recommends the use of large-size Epson ink cartridges. These high-capacity cartridges reduce the probability of having to replace cartridges mid-print. Note that incomplete prints will need to be restarted. & “Ink Cartridge Information” on page 99 Printer error. Turn the power off and on again. For details, see your documentation. Turn the product off and then back on. Make sure that no paper is still in the product. If the error message still appears, contact Epson support. Communication error. Check if a computer is connected. Make sure the computer is connected correctly.
If the error messages still appears, make sure that scanning software is installed on your computer and that the software settings are correct. A printer’s ink pad is nearing the end of its service life. Please contact Epson Support. Press x to resume printing. The message will be displayed until the ink pad is replaced. Contact Epson support to replace ink pads before the end of their service life. When the ink pads are saturated, the printer stops and Epson support is required to continue printing. A printer’s ink pad is at the end of its service life. Please contact Epson Support. Contact Epson support to replace ink pads. Memory card or external device not recognized.
Make sure memory card or external device has been inserted correctly. Combination of the IP address and the subnet mask is invalid. See your documentation. Refer the online Network Guide. Recovery Mode The firmware update has failed. You will need to re-attempt the firmware update. Ready a USB cable and visit your local Epson website for further instructions.