User’s Guide Troubleshooting for Scanning ❏ Windows XP: Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Programs and Services list. E Click OK. Using scanning software other than Epson Scan driver ❏ If you are using any TWAIN-compliant programs, make sure that the correct product is selected as the Scanner or Source setting. ❏ If you cannot scan using any TWAIN-compliant scanning programs, uninstall the TWAIN-compliant scanning program and then reinstall it. & “Uninstalling Your Software” on page 123 Problems When Feeding Paper The paper gets dirty You may need to clean the product.
& “Cleaning the Product” on page 119 Problems With Scanning Time Scanning at a high resolution takes a long time. Problems With Scanned Images Scan quality is unsatisfactory Scan quality can be improved by changing the current settings or adjusting the scanned image. & “Image Adjustment Features” on page 65 An image on the back of your original appears in your scanned image If your original is printed on thin paper, images on the back may be visible to the product and appear in your scanned image. Try scanning the original with a piece of black paper placed on the back of it. Also make sure the Document Type and Image Type settings are correct for your original.
Characters are blurred ❏ In Office Mode or Home Mode, select the Text Enhancement check box. 150