User’s Guide Contents Saving files to a storage device. . . . . . . . . . . . . 127 Increasing the Print Speed (For Windows Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Error Indicators Error Messages on the Control Panel. . . . . . . . . . 129 Troubleshooting for Scanning Problems Indicated by Messages on the LCD screen or Status Light. . . . . . . . . . . . . . . . . . . . . 148 Problems When Starting a Scan. . . . . . . . . . . . . . 148 Using the button. . . . . . . . . . . . . . . . . . . . . . . 149 Using scanning software other than Epson Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Problems When Feeding Paper. . . . . . .
. . . . . . . 150 The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 150 Problems With Scanning Time. . . . . . . . . . . . . . 150 Problems With Scanned Images. . . . . . . . . . . . . . 150 Scan quality is unsatisfactory. . . . . . . . . . . . . . 150 The scanning area or direction is unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . 151 Problems Remain After Trying All Solutions. . . . 152 Troubleshooting for Printing/Copying Diagnosing the Problem. . . . . . . . . . . . . . . . . . . 130 Checking product status. . . . . . . . . . . . . . . . . 130 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Removing jammed paper from the rear cover . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Removing jammed paper from inside the product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Removing jammed paper from the paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Preventing paper jams. . . . . . . . . . . . . . . . . . . 136 Reprinting after a paper jam (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . 137 Horizontal banding. . . . . . . . . . . . . . . . . . . . . 138 Vertical banding or misalignment. . . . . . . . . . 138 Incorrect or missing colors. . . . . . . . .
. . . . . . 139 Blurry or smeared print. . . . . . . . . . . . . . . . . . 139 Miscellaneous Printout Problems. . . . . . . . . . . . . 140 Incorrect or garbled characters. . . . . . . . . . . . . 140 Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 140 Printout has a slight slant. . . . . . . . . . . . . . . . . 141 Size or position of copied image is incorrect. . . 141 Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 141 Paper or CD/DVD only prints halfway or is blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Printed side is smeared or scuffed. . . . . . . . . . 142 Printing is too slow. . . . . . . . . . . . . . . . . . . . .
142 Paper Does Not Feed Correctly or the CD/DVD Tray is Not Inserted Correctly. . . . . . . . . . . . . . . 143 Paper does not feed. . . . . . . . . . . . . . . . . . . . . 143 Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 143 Paper is improperly loaded. . . . . . . . . . . . . . . 144 Paper is not ejected fully or is wrinkled. . . . . . . 144 The CD/DVD tray is ejected or not inserted correctly when sending a CD/DVD print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 The Product Does Not Print. . . . . . . . . . . . . . . . 144 All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 144 Lights came on and then went out. . . . . . . .
. . 144 Only the power light is on. . . . . . . . . . . . . . . . 145 An ink error is indicated after you replace the cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Product Information System Requirements. . . . . . . . . . . . . . . . . . . . . 153 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 153 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 153 Technical Specifications. . . . . . . . . . . . . . . . . . . . 153 Printer specifications. . . . . . . . . . . . . . . . . . . . 153 Scanner specifications. . . . . . . . . . . . . . . . . . . 157 Network interface specification. . . . . . . . . . . . 157 Memory card. . . . . . . . . . . . . .
. . . . . . . . . . . 158 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Environmental. . . . . . . . . . . . . . . . . . . . . . . . 159 Standards and approvals. . . . . . . . . . . . . . . . . 159 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 External USB device. . . . . . . . . . . . . . . . . . . . 161 Where To Get Help Technical Support Web Site. . . . . . . . . . . . . . . . . 162 Contacting Epson Support. . . . . . . . . . . . . . . . . . 162 Before Contacting Epson. . . . . . . . . . . . . . . . . 162 Help for Users in Europe. . . . . . . . . . . . . . . . .
163 Help for Users in Australia. . . . . . . . . . . . . . . 163 Index 6