User's Guide Solving Problems An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏ Lower the copy density setting on the control panel. Related Information & “Menu Options for Copy Mode” on page 80 The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass.
If the edges of the copy are cropped off, move the original slightly away from the corner. ❏ When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying position or small images. ❏ Select the appropriate paper size setting. ❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information & “Loading Paper in the Paper Cassette 1” on page 24 & “Loading Paper in the Paper Cassette 2” on page 28 & “Loading Paper in the Rear Paper Feed Slot” on page 31 & “Cleaning the Scanner Glass” on page 110 & “Printable Area” on page 155 Multiple Originals are Copied onto a Single Sheet When you place multiple originals on the scanner glass to copy them separately, but they are copied onto a single sheet, place the originals at least 5 mm apart. If the problem continues, place one original at a time. Cannot Print Without Margins Make borderless setting in the print settings.
If you select a paper type that does not support borderless printing, you cannot select Borderless . Select a paper type that supports borderless printing. Related Information & “Menu Options for Paper and Print Settings” on page 53 & “Menu Options for Copy Mode” on page 80 & “Printing Basics - Windows” on page 55 & “Printing Basics - Mac OS X” on page 56 145