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Trobleshooting 9 Fault Possible Cause Solution The fan doesn't work No electricity from the power outlet or the fan does not connect to the power. Connect to a power outlet that meets the fan's requirements. The fan blade assembly or the grilles are not installed properly. Follow the steps in the user manual to check and make sure they are securely installed. Child lock is enabled. Disable the child lock in the Mi Home/Xiaomi Home app, or disconnect the fan from power then connect again. Wi-Fi is unable to connect The Wi-Fi connection is 5 GHz. Connect to a 2.4 GHz Wi-Fi connection. The fan is offline for more than half an hour. Reset the Wi-Fi connection.

Fan blades are stuck Fan blades are stuck by a foreign object. Unplug the fan and remove the foreign object.