en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk. Malfunctions Fault Cause troubleshooting The appliance is not work- ing.
No displays light up. The mains plug has not been inserted properly. ▶ Connect the mains plug. Fuse has been tripped. ▶ Check the fuses. The power has failed. 1. Check whether the power is on. 2. Place ice packs (if available) on the frozen food. The appliance is not cooling, the displays and lighting light up. Showroom mode is switched on. ▶ Carry out the appliance self-test. → Page 27 a Once the appliance self-test has ended, the appliance switches to normal operation. The LED lighting does not work. Do not remove the lamp cover. Different causes are pos- sible. ▶ Call the after-sales service.
→ "Customer Service", Page 28 The refrigeration unit is switching on more fre- quently and for longer. The appliance door was opened frequently. ▶ Do not open appliance door unne- cessarily. The ventilation openings are covered up. ▶ Remove any obstructions from in front of the ventilation openings. The base of the refrigerator compartment is wet. The condensation channel or drainage hole are blocked. ▶ Clean the condensation channel and the drainage hole. → Page 22 24