en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshooting informa- tion before contacting after-sales service. This will avoid unnecessary costs. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. Fault Cause and troubleshooting The appliance is not working. The battery has not been inserted correctly. ▶ Insert the battery correctly. Inserting and charging the The battery status dis- play does not show any status. battery The battery has not been charged. ▶ Charge the battery. The red fault indicator lights up for 10 seconds.
The battery has overheated or overcooled. 1. Switch off the appliance and disconnect the appliance from the power supply. 2. Wait until battery has reached room temperature. The appliance has overheated or overcooled. 1. Switch off the appliance and disconnect the appliance from the power supply. 2. Wait until the appliance has reached room temperature. No charging function. Incorrect charger was used. ▶ Only use the charger that is included. The dust container can- not be inserted. The filter unit is not complete. ▶ Check whether the filter unit is complete. The filter unit or dust container is not positioned correctly.
▶ Check whether the filter unit and dust container are inser- ted correctly. Suction is reduced. The filter is blocked. 1. Switch off the appliance and disconnect the appliance from the power supply. 2. Clean the filter unit. The nozzle is blocked. 1. Switch off the appliance and disconnect the appliance from the power supply. 2. Check whether the air channel from the nozzle to the ap- pliance is blocked. 3. Empty the dust container. 4. Clean the filter unit. 5. Once the appliance has cooled down, switch the appli- ance back on. 24