Fault Possible Cause Solution Verify that there is a charging system fault message on the instrument cluster, then stop the charging. It is recommended to contact a BYD authorized dealer or service provider. Vehicle display fails. During AC charging, if power supply resumes after short-time outage of the external power grid, BYD charging equipment will re-start charging automatically and no re-connection of the charging equipment is required. The power grid goes down. Charging cable is not connected properly Verify that the charging connection cable is not loosely connected.
Charging stops midway High-voltage battery temperature is too high or too low If the instrument cluster shows the high-voltage warning light, the charging will automatically stop. Charge the vehicle when the battery temperature returns to a normal level. Vehicle or charging pile failure If there is any fault prompt for the charging pile or the vehicle, it is recommended to contact a BYD authorized dealer or service provider. Charging ● A household socket meeting local standards must be used in order to avoid line damage or tripping due to high-power charging, which may affect the normal use of other devices. ● Before charging:
● Check the charging device for abnormalities such as cracked housing, worn cable, rusted plug, or foreign materials. ● This EV Mode 2 charging cable includes a power plug (complying with local standards), a charging connector, a control box, and a charging cable. The plug is connected to a standard household power socket, and the charging connector to the vehicle's charge port. ● Do not charge when the charging connection becomes loose. ● Make sure the port is clear of fluids or foreign objects, and its metal terminals are not rusty or corroded. ● Charging time: Refer to the charging time message on the instrument cluster. ● In any of these cases, do not charge.
Otherwise, personal injury may occur due to short circuit or electric shock. WARNING Using Mode 2 Charging Cable* ● See "Charging Instructions" for charging safety warnings. 1. Equipment ● Connect the vehicle to an outlet that meets local standards to charge the vehicle. ● The highest working temperature allowed for the charging 84