Control panel error messages These control panel error messages are listed alphabetically. Messages are accompanied by the cause of the message and steps to resolve the problem. Table 7. Control panel error messages Message Cause Solution ###: [GROUP NAME] ONE-TOUCH/SPEED DIAL The product is waiting for you to press a programmed one-touch key or enter a speed-dial code to a group-dial code. Begin adding fax numbers to the group-dial code. See “Programming group-dial codes” in the online user guide. ### NOT PROGRAMMED [ENTER] TO PROGRAM The one-touch key or speed-dial code has not been programmed and therefore cannot be added to a group.
Press E NTER /M ENU to program the one-touch or speed- dial. If you want to program a group-dial, press S TOP /C LEAR and use the control panel menu to create a new group. Press S TOP /C LEAR if you do not want to program the one-touch or speed-dial. 50 FUSER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, see chapter 6, “Troubleshooting.” 51 LASER ERROR The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, see chapter 6, “Troubleshooting.” 52 SCANNER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, see chapter 6, “Troubleshooting.” 53 PRINTER ERROR The product has experienced an internal hardware error.
Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, see chapter 6, “Troubleshooting.” EN Control panel error messages 35