Clear jams .......................................................................................................................................................... 432 Auto-navigation for clearing jams .................................................................................................. 432 Experiencing frequent or recurring paper jams? ............................................................................ 432 Jam sensor locations ...................................................................................................................... 433 Paper path sensor locations .........................................................................................
433 Jam locations (M680) ...................................................................................................................... 438 Jam locations (M651) ...................................................................................................................... 439 Clear jams in Tray 1 ......................................................................................................................... 440 Clear jams in Tray 2 and the 500-sheet trays ................................................................................ 442 Clear jams in the 1,500-sheet high-capacity input tray and the lower-right door .......................
447 Clear jams in the lower-right door .................................................................................................. 451 Clear jams in the right door and the fuser area .............................................................................. 452 Clear jams from under the top cover (M680) ................................................................................. 455 Clear jams in the document feeder (M680) .................................................................................... 456 Clear jams in the output bin (M680) ...............................................................................................
460 Clear jams in the output bin (M651) ............................................................................................... 460 Clear jams in the stapling mailbox accessory (M680) .................................................................... 461 Clear staple jams in the stapling mailbox accessory (M680) ......................................................... 463 Change jam recovery ....................................................................................................................... 466 Paper feeds incorrectly or becomes jammed ...................................................................................................
467 The product picks up multiple sheets of paper .............................................................................. 467 The product does not pick up paper ............................................................................................... 467 The document feeder jams, skews, or picks up multiple sheets of paper (M880) ........................ 468 Prevent paper jams ......................................................................................................................... 468 Use manual print modes ...................................................................................................................................
469 Solve image quality problems .......................................................................................................................... 473 Image defects table ........................................................................................................................ 473 Clean the product .............................................................................................................................................. 491 Print a cleaning page ......................................................................................................................
491 Check the scanner glass for dirt or smudges (M680) ..................................................................... 492 Clean the pickup rollers and separation pad in the document feeder (M680) .............................. 494 Clean the pickup, feed, and separation rollers in the 1x500-sheet paper-feeder and 1x500- sheet paper-feeder with storage cabinet ...................................................................................... 496 Clean the pickup, feed, and separation rollers in the 2,500-sheet high-capacity feeder (HCI) ....
497 Solve connectivity problems ............................................................................................................................. 499 Solve performance problems ............................................................................................................................ 498 Solve USB connection problems ..................................................................................................... 499 Solve wired network problems .......................................................................................................
499 Poor physical connection ............................................................................................. 499 The computer is using the incorrect IP address for the product ................................. 499 The computer is unable to communicate with the product ........................................ 500 ENWW xi