use and maintain hp restricted 3-97 an incorrect media type is being used This printer is designed to work well with most office paper types or quality 25 percent cotton bond paper. Because it uses ink to produce an image, media that accepts ink well produces the best results. Media that is heavily textured or does not accept ink well can cause graphics and text to print poorly. It is best to test a variety of media types before buying large quantities. Find a media type that works well and is easy to purchase. HP Inkjet media are designed for the best quality results.
To determine if the media type is the cause of the problem, try printing the same document on a type of media that has previously worked well with your printer. the software application is conflicting with the printer The problem is likely a conflict related to the software application you are using. Contact the manufacturer of your software for help. On the starter CD, see the readme file for a list of known conflicts with popular software applications. the printout is incorrect or part of it is missing the margin settings might be wrong The document margins must match or exceed a margin setting of 4 mm (0.13 inch).
color print settings might be wrong The grayscale printing option is probably selected in the printer driver. Windows : In the printer driver, check that the color option is not set to print in black and white or grayscale. From the software application, on the File menu, click Print, and then click Setup or Properties. Make sure the Grayscale option is not selected. Macintosh OS 8.6 to Mac OS 9.2.2 : On the main pop-up menu in the Print dialog box, select Color Matching. Make sure the Black and White or Grayscale options are not selected on the Print Color pop-up menu. Macintosh OS X : On the main pop-up menu in the Print dialog box, select HP Image Quality.
Make sure the Print Color as Gray option is not selected. the wrong printer driver is selected Make sure your printer is selected as the current or default printer. For information about setting the default printer, see the online Help for your computer’s operating system. meaningless characters are printed a cable connection is poor A common cause for nonsense characters is a poor cable connection between the printer and computer. Make sure the cable connection at both ends is good and that the cable is securely fastened. the system needs to be restarted Turn off the computer. Press and hold (power button) to turn off the printer for a few seconds.
Turn them both back on, and then try printing again. the wrong printer driver is selected Make sure your printer is selected as the current or default printer. For information about setting the default printer, see the online Help for your computer’s operating system.