FAQ Issue Solution Troubleshooting Error 01: Lef wheel error There is too much load on the lef wheel or it cannot turn. Check whether the lef wheel is stuck. Error 08: Fan error The fan cannot rotate or is drawing excessive current. Try restarting the vacuum-mop. If the error persists, please contact afer- sales service. Error 02: Right wheel error There is too much load on the right wheel or it cannot turn. Check whether the right wheel is stuck. Error 03: Cliff sensor error The cliff sensor is not functioning properly. Check whether the sensor is dirty or obstructed. Error 09: Dust Compartment/ Water Tank 2-in-1 dust compartment with water tank is not detected.
Check whether it is installed correctly. Error 04: Low batery Vacuum-mop runs at low batery level. Place the vacuum-mop onto the charging dock to recharge. Error 10: Charging error Make sure the vacuum-mop is well connected to the charging dock. Error 05: Bumper error The bumper is not functioning properly and may be jammed. Check to make sure the bumper is not stuck. Error 11: Insufficient water The water tank has insufficient water. Refill the water tank. Error 06: Brush error There is too much load on the brush or it cannot turn. Check whether the brush is stuck. Error 12: Vacuum-mop is off the ground Move the vacuum-mop to a level surface and start again. Error 07:
Side brush error There is too much load on the side brush or it cannot turn. Check whether the side brush is stuck. 18