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Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.

Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers. © Copyright Hewlett-Packard Company 2000. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited.

Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, SystemSoft Corporation, Crystal Semiconductor Corporation, Phoenix Technologies, Ltd., Silicon Motion Corporation, ESS, and Adobe Systems Incorporated. See the individual programs for additional copyright notices. Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks of Intel Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. All certifications may not be completed at product introduction. Check with your HP reseller for certification status.

This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final delivery to the buyer. Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. Edition History Edition 1......................... August 2000 ii HP OmniBook XE3

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Contents 1. Product Information ................................................................................................. 1-1 Technology Codes......................................................................................................................... 1-2 Features ......................................................................................................................................... 1-3 Operation....................................................................................................................................... 1-6 Turning the Notebook On and Off .........................................................................................

1-6 Checking the Notebook’s Status ............................................................................................ 1-7 Using Fn Hot Keys................................................................................................................. 1-9 Resetting the Notebook ........................................................................................................ 1-10 Using the CD-ROM or DVD Player .................................................................................... 1-11 Specifications ..............................................................................................................................

1-12 Hardware Specifications....................................................................................................... 1-12 Software Specifications........................................................................................................ 1-14 System Resources................................................................................................................. 1-15 Internal Design ............................................................................................................................ 1-18 2. Removal and Replacement .......................................................................................

2-1 Disassembly Flowchart ................................................................................................................. 2-2 Removing the Battery (User-Replaceable) ................................................................................... 2-4 Removing an SDRAM Module (User-Replaceable)..................................................................... 2-5 Removing the Mini-PCI PCA (User-Replaceable) ....................................................................... 2-7 Removing the Keyboard Cover (with Hinge Covers) (User-Replaceable)...................................

2-9 Removing the Keyboard (User-Replaceable) ............................................................................. 2-11 Removing the Hard Disk Drive Assembly (User-Replaceable).................................................. 2-13 Replacing Small Parts (User-Replaceable) ................................................................................. 2-16 Removing the Display Assembly (HP Authorized Service Providers Only).............................. 2-17 Removing the Top Case (HP Authorized Service Providers Only)............................................ 2-20 Removing the CD Player PCA (HP Authorized Service Providers Only)..................................

2-22 Removing the Hinge Saddle Set (HP Authorized Service Providers Only) ............................... 2-23 Removing the Video PCA (HP Authorized Service Providers Only)......................................... 2-25 Removing the Heatsink Assembly (with Fan) (HP Authorized Service Providers Only) .......... 2-27 Removing the CPU Module (HP Authorized Service Providers Only)...................................... 2-29 Removing the Floppy Disk Drive (HP Authorized Service Providers Only) ............................. 2-31 Removing the CD-ROM/DVD Drive (HP Authorized Service Providers Only) .......................

2-33 Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) ............ 2-34 Reinstalling the Motherboard............................................................................................... 2-37 Replacing the Bottom Case .................................................................................................. 2-38 Removing Notebook Components (HP Authorized Service Providers Only) ............................ 2-40 HP OmniBook XE3 iii

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3. Troubleshooting and Diagnostics............................................................................. 3-1 Troubleshooting ............................................................................................................................ 3-2 Troubleshooting the Problem................................................................................................. 3-3 Verifying the Repair............................................................................................................... 3-3 Suggestions for Troubleshooting ...........................................................................................

3-4 Diagnostic Tools ......................................................................................................................... 3-17 DiagTools............................................................................................................................. 3-17 Power-On Self-Test.............................................................................................................. 3-24 Sycard PCCtest 450 CardBus Card (Optional) .................................................................... 3-27 Desktop Management Interface (DMI)................................................................................

3-28 BIOS Setup Utility ............................................................................................................... 3-30 4. Replaceable Parts ...................................................................................................... 4-1 5. Reference Information .............................................................................................. 5-1 Password Removal Policy............................................................................................................. 5-1 Hewlett-Packard Display Quality Statement ................................................................................

5-2 Service Notes ................................................................................................................................ 5-4 iv HP OmniBook XE3

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