AL-M320DN/AL-M310DN/AL-M220DN (EN)

User's Guide NPD5658-06 EN

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Contents

AL-M320DN/AL-M310DN/AL-M220DN User's Guide Contents Contents Introduction ConfidentialJobMenu (AL-M320DN/AL- M310DN only). . . . . . . . . . . . . . . . . . . . . . . . . 20 Common Settings. . . . . . . . . . . . . . . . . . . . . . . 21 Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . 27 Admin Settings. . . . . . . . . . . . . . . . . . . . . . . . . 37 Bookmark Menu (For AL-M320DN/AL- M310DN). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Where to Find Information. . . . . . . . . . . . . . . . . . . 5 Warning, Caution, Important and Note. . . . . . . . . . 5 Prerequisites of Description in This Manual. . . . . . . 5 Abbreviations of Operating Systems. . . . .

. . . . . . . 5 Note For This Publication. . . . . . . . . . . . . . . . . . . . 6 Loading Paper Important Instructions Available Paper and Capacities. . . . . . . . . . . . . . . 39 Available paper types and weights. . . . . . . . . . . 41 Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . 43 MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Paper Output Settings. . . . . . . . . . . . . . . . . . . . . . 45 Orientation to eject paper. . . . . . . . . . . . . . . . . 45 Selecting and Using Print Media. . . . . . . . . . . . . . 45 Envelopes. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . 45 Other paper. . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Custom paper size. . . . . . . . . . . . . . . . . . . . . . . 46 Important Safety Instructions. . . . . . . . . . . . . . . . . 7 Setting up the printer. . . . . . . . . . . . . . . . . . . . . 7 Finding the place for the printer. . . . . . . . . . . . . 8 Using the printer. . . . . . . . . . . . . . . . . . . . . . . . 8 Handling the consumable products and maintenance parts. . . . . . . . . . . . . . . . . . . . . . . . 9 Safety Information. . . . . . . . . . . . . . . . . . . . . . . . 10 Laser safety labels. . . . . . . . . . . . . . . . . . . . . . . 10 Internal laser radiation. . . . . . . . . . . . . .

. . . . . 10 Ozone safety. . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Restrictions on Making Copies. . . . . . . . . . . . . . . 11 Making copies of the following items is prohibited by law. . . . . . . . . . . . . . . . . . . . . . . 11 Exercise caution when making copies of the following items. . . . . . . . . . . . . . . . . . . . . . . . . 11 Responsible use of copyrighted materials. . . . . . 11 Printing Tasks Basics of Printing. . . . . . . . . . . . . . . . . . . . . . . . . 48 Setting the Main Screen. . . . . . . . . . . . . . . . . . . 49 Setting the More Options Screen. . . . . . . . . . . . 50 Setting the Maintenance Screen. . . . . . . . . . . . .

52 Setting Advanced Features. . . . . . . . . . . . . . . . . . . 53 Printing multiple print jobs at one time. . . . . . . 53 Printing a booklet. . . . . . . . . . . . . . . . . . . . . . . 53 Printing data for a single page across multiple sheets (poster printing). . . . . . . . . . . . . . . . . . . 54 Using the Reserve Job function (AL-M320DN/ AL-M310DN). . . . . . . . . . . . . . . . . . . . . . . . . . 56 Printing with an overlay. . . . . . . . . . . . . . . . . . 57 Improving the clarity of color documents. . . . . . 58 Making Printer Settings (AL-M220DN only). . . . . 58 Using Deep Sleep Mode to Save Energy. . . . . . . . .

58 Entering the deep sleep mode manually (For AL-M320DN/AL-M310DN). . . . . . . . . . . . . . . 59 Entering the deep sleep mode automatically. . . . 59 Changing the Printer Driver’s Default Settings (for Administrators). . . . . . . . . . . . . . . . . . . . . . . 59 Changing the default settings. . . . . . . . . . . . . . . 60 Locking the default settings. . . . . . . . . . . . . . . . 60 Using EPSON Status Monitor. . . . . . . . . . . . . . . . 60 Getting to Know Your Printer Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Front and right side view. . . . . . . . . . . . . . . . . . 12 Inside the printer. . . . . . . . . . . . . . . . . . . . . . . 12 Rear view. .

. . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Control Panel for AL-M320DN/AL-M310DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Control Panel for AL-M220DN. . . . . . . . . . . . . 15 Using the Control Panel. . . . . . . . . . . . . . . . . . . . 17 When to make control panel settings. . . . . . . . . 17 How to access the control panel menus (AL- M320DN/AL-M310DN). . . . . . . . . . . . . . . . . . 17 How to access the control panel menus (AL- M220DN). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 System Information. . . . . . . . . . . . . . . . . . . . .

19 Quick Print JobMenu (AL-M320DN/AL- M310DN only). . . . . . . . . . . . . . . . . . . . . . . . . 20 2

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Contents

AL-M320DN/AL-M310DN/AL-M220DN User's Guide Contents Accessing EPSON Status Monitor. . . . . . . . . . . 60 Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . 61 Tray Icon Settings. . . . . . . . . . . . . . . . . . . . . . . 61 Cancelling a Print Job. . . . . . . . . . . . . . . . . . . . . . 61 From the printer. . . . . . . . . . . . . . . . . . . . . . . . 61 From the computer. . . . . . . . . . . . . . . . . . . . . . 61 The ready light is on. . . . . . . . . . . . . . . . . . . . . 90 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 91 Print quality is poor. . . . . . . . . . . . . . . . . . . . . 91 The printout is not what you expected. . . . . . . .

92 Printing in the PS3 Mode Problems. . . . . . . . . . . . 93 The printer does not print correctly in the PostScript mode. . . . . . . . . . . . . . . . . . . . . . . . 94 The printer does not print. . . . . . . . . . . . . . . . . 94 The printer or its driver does not appear in utilities in the printer configuration (Mac OS only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 The font on the printout is different from that on the screen. . . . . . . . . . . . . . . . . . . . . . . . . . 94 The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 The printer does not print normally via the USB interface. . . . . . . .

. . . . . . . . . . . . . . . . . . 95 The printer does not print normally via the network interface. . . . . . . . . . . . . . . . . . . . . . . 95 An undefined error occurs (Mac OS only). . . . . 95 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 96 The optional product is not available. . . . . . . . . 96 Correcting USB problems. . . . . . . . . . . . . . . . . 96 Cannot access the shared printer. . . . . . . . . . . . 97 Transporting the Printer. . . . . . . . . . . . . . . . . . . . 98 For short distances. . . . . . . . . . . . . . . . . . . . . . 98 For long distances. . . . . . . . . . . . . . . . . . . . . . . 98 Installing Options (AL-M320DN/AL-M310DN) . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Optional paper cassette unit. . . . . . . . . . . . . . . 99 Uninstalling and Installing Software Uninstalling Software. . . . . . . . . . . . . . . . . . . . . . 62 Installing Software. . . . . . . . . . . . . . . . . . . . . . . . 62 Installing the PostScript printer driver with Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Installing the PostScript printer driver with Mac OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Installing the PCL printer driver (For Windows only). . . . . . . . . . . . . . . . . . . . . . . . .

65 Maintaining the Printer Replacing Consumable Products/Maintenance Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Precautions during replacement. . . . . . . . . . . . . 66 Replacement Messages/Lights. . . . . . . . . . . . . . 66 Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 68 Cleaning the inner roller. . . . . . . . . . . . . . . . . . 68 Troubleshooting Status and Error Messages on the Control Panel (for AL-M320DN/AL-M310DN). . . . . . . . . . . . . . 70 Status and Error Lights (for AL-M220DN). . . . . . . 76 Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . 82 Printing from the control panel (For AL- M320DN/310DN). .

. . . . . . . . . . . . . . . . . . . . . 82 Printing from the control panel (For AL- M220DN). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . 82 F (Cover F). . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 E (Cover E). . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 C1 DM (Cassette1/DM knob). . . . . . . . . . . . . . 86 MP (MP tray). . . . . . . . . . . . . . . . . . . . . . . . . . 86 C1 - C3 (Cassette 1 - 3). . . . . . . . . . . . . . . . . . . 87 Paper Does Not Feed Properly. . . . . . . . . . . . . . . . 88 Power and Control Panel Problems. . . . . . . . . . . .

88 The ready light does not turn on. . . . . . . . . . . . 88 The printer turns off automatically. . . . . . . . . . 89 The Printer does not turn off. . . . . . . . . . . . . . . 89 The Printer Does Not Print. . . . . . . . . . . . . . . . . . 90 Ready light is off. . . . . . . . . . . . . . . . . . . . . . . . 90 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 101 General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Supported operating systems. . . . . . . . . . . . . . 103 Support Mode Settings using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . 103 Consumable Products and Options. . . . . . . . . . . 107 Consumable products. . . . . . . . . . . . . . . . . . . 107 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Copyrights, Trademarks, and Licenses. . . . . . . . . 108 SOFTWARE LICENSE. . . . . . . . . . . . . . . . . . 108 Standard and Approvals. . . . . . . . . . . . . . . . . . . 108 German Blue Angel. . . . . . . . . . . . . . . . . . . . . 108 Energy Star. . . . . . . . . . . . . . . . . . . . . . . . . . . 108 3

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Contents

AL-M320DN/AL-M310DN/AL-M220DN User's Guide Contents Where To Get Help Technical Support Web Site. . . . . . . . . . . . . . . . . 109 Contacting Epson Support. . . . . . . . . . . . . . . . . . 109 Before Contacting Epson. . . . . . . . . . . . . . . . . 109 Help for Users in Europe. . . . . . . . . . . . . . . . . 110 Help for Users in Taiwan. . . . . . . . . . . . . . . . . 110 Help for Users in Singapore. . . . . . . . . . . . . . . 110 Help for Users in Thailand. . . . . . . . . . . . . . . . 111 Help for Users in Vietnam. . . . . . . . . . . . . . . . 111 Help for Users in Indonesia. . . . . . . . . . . . . . . 111 Help for Users in Hong Kong. . . . . . . . . . . . . .

115 Help for Users in Malaysia. . . . . . . . . . . . . . . . 116 Help for Users in the Philippines. . . . . . . . . . . 116 4

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