AL-M320DN/AL-M310DN/AL-M220DN User's Guide Contents Accessing EPSON Status Monitor. . . . . . . . . . . 60 Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . 61 Tray Icon Settings. . . . . . . . . . . . . . . . . . . . . . . 61 Cancelling a Print Job. . . . . . . . . . . . . . . . . . . . . . 61 From the printer. . . . . . . . . . . . . . . . . . . . . . . . 61 From the computer. . . . . . . . . . . . . . . . . . . . . . 61 The ready light is on. . . . . . . . . . . . . . . . . . . . . 90 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 91 Print quality is poor. . . . . . . . . . . . . . . . . . . . . 91 The printout is not what you expected. . . . . . . .
92 Printing in the PS3 Mode Problems. . . . . . . . . . . . 93 The printer does not print correctly in the PostScript mode. . . . . . . . . . . . . . . . . . . . . . . . 94 The printer does not print. . . . . . . . . . . . . . . . . 94 The printer or its driver does not appear in utilities in the printer configuration (Mac OS only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 The font on the printout is different from that on the screen. . . . . . . . . . . . . . . . . . . . . . . . . . 94 The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 The printer does not print normally via the USB interface. . . . . . . .
. . . . . . . . . . . . . . . . . . 95 The printer does not print normally via the network interface. . . . . . . . . . . . . . . . . . . . . . . 95 An undefined error occurs (Mac OS only). . . . . 95 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 96 The optional product is not available. . . . . . . . . 96 Correcting USB problems. . . . . . . . . . . . . . . . . 96 Cannot access the shared printer. . . . . . . . . . . . 97 Transporting the Printer. . . . . . . . . . . . . . . . . . . . 98 For short distances. . . . . . . . . . . . . . . . . . . . . . 98 For long distances. . . . . . . . . . . . . . . . . . . . . . . 98 Installing Options (AL-M320DN/AL-M310DN) . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Optional paper cassette unit. . . . . . . . . . . . . . . 99 Uninstalling and Installing Software Uninstalling Software. . . . . . . . . . . . . . . . . . . . . . 62 Installing Software. . . . . . . . . . . . . . . . . . . . . . . . 62 Installing the PostScript printer driver with Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Installing the PostScript printer driver with Mac OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Installing the PCL printer driver (For Windows only). . . . . . . . . . . . . . . . . . . . . . . . .
65 Maintaining the Printer Replacing Consumable Products/Maintenance Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Precautions during replacement. . . . . . . . . . . . . 66 Replacement Messages/Lights. . . . . . . . . . . . . . 66 Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 68 Cleaning the inner roller. . . . . . . . . . . . . . . . . . 68 Troubleshooting Status and Error Messages on the Control Panel (for AL-M320DN/AL-M310DN). . . . . . . . . . . . . . 70 Status and Error Lights (for AL-M220DN). . . . . . . 76 Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . 82 Printing from the control panel (For AL- M320DN/310DN). .
. . . . . . . . . . . . . . . . . . . . . 82 Printing from the control panel (For AL- M220DN). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . 82 F (Cover F). . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 E (Cover E). . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 C1 DM (Cassette1/DM knob). . . . . . . . . . . . . . 86 MP (MP tray). . . . . . . . . . . . . . . . . . . . . . . . . . 86 C1 - C3 (Cassette 1 - 3). . . . . . . . . . . . . . . . . . . 87 Paper Does Not Feed Properly. . . . . . . . . . . . . . . . 88 Power and Control Panel Problems. . . . . . . . . . . .
88 The ready light does not turn on. . . . . . . . . . . . 88 The printer turns off automatically. . . . . . . . . . 89 The Printer does not turn off. . . . . . . . . . . . . . . 89 The Printer Does Not Print. . . . . . . . . . . . . . . . . . 90 Ready light is off. . . . . . . . . . . . . . . . . . . . . . . . 90 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 101 General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Supported operating systems. . . . . . . . . . . . . . 103 Support Mode Settings using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 103 Consumable Products and Options. . . . . . . . . . . 107 Consumable products. . . . . . . . . . . . . . . . . . . 107 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Copyrights, Trademarks, and Licenses. . . . . . . . . 108 SOFTWARE LICENSE. . . . . . . . . . . . . . . . . . 108 Standard and Approvals. . . . . . . . . . . . . . . . . . . 108 German Blue Angel. . . . . . . . . . . . . . . . . . . . . 108 Energy Star. . . . . . . . . . . . . . . . . . . . . . . . . . . 108 3