AOC-LPZCR2 User's Guide 3. Problem: I cannot see the hard drives that are connected to the controller. Recommended Solutions: • Make sure that there is power supply to the hard drives. • Check the SAS, SATA or SCSI cable to make sure that there are no loose con- nections between the card and the hard drives. • If the hard drives are connected through a SAS, SATA or SCSI back panel, make sure that there is power supply to the back panel, and there are no loose con- nections between the back panel and the controller. Also make sure that the hard drives are properly seated in the drive bay. • If possible, swap the drives around to determine if the drive connections or the controller is bad. 4.
I cannot create software RAID in the operating system. Recommended Solutions: • Make sure that the operating system supports software RAID. If not sure, please check with the software company that produces the OS. • Make sure that more than one drives are seen by the OS. Contacting Supermicro's Technical Support: If you still have problems after trying out all the recommended solutions, please contact our Tech. Support @ (408)503-8000 or visit our web site @ www. supermicro.com/support/. 4-2