INTRODUCTION 19 owner should obtain assurances that such parts are warranted by their manufacturer to be the equivalent of MACK parts in performance and durability. MACK assumes no liability under this warranty with respect to parts other than MACK parts; however, the use of non-MACK parts does not invalidate the warranty on other components unless non-MACK parts cause damage to warranted parts. Damage resulting from accident, acts of nature or other events beyond the control of Mack Trucks, Inc. Inconvenience, loss of use of the vehicle, commercial loss of any kind including, but not limited to, consequential or incidental damages.
Any vehicle in which the odometer has been altered or damaged so that mileage cannot be readily determined. 5. Maintenance and Maintenance Records The vehicle owner is responsible for the performance of all required maintenance specified in this manual. MACK will not deny a warranty claim solely because there is no record of maintenance; however, MACK may deny a warranty claim if failure to perform required maintenance results in the failure of a warranted part. Receipts or other records covering the performance of scheduled maintenance should be retained to answer questions that may arise concerning maintenance.
Maintenance records should be transferred to subsequent owners if the vehicle is sold. 7. Customer Assistance MACK wishes to assure that the California Emission Control Systems Warranty is properly administered. In the event that owners do not receive the warranty service to which they believe they are entitled under the California Emission Control Systems Warranty, they should contact the nearest MACK Regional Office for assistance. The address and telephone number for each Regional Office are in the MACK Directory of Sales, Parts and Service Centers. Owners in need of additional assistance or information concerning the California Emission Control Systems Warranty may also contact: 6.
Items Not Covered by the Emission Control Systems Warranty Mack Trucks, Inc. Malfunctions caused by misuse, improper adjustments, modification, alteration, tampering, disconnection, improper or inadequate maintenance and use of improper diesel fuel. Warranty Activities P.O. Box 26259 Greensboro, NC 27402