22 INTRODUCTION Addresses The addresses, telephone and fax numbers of the Mack Trucks, Inc. regional offices are: United States Northeast Region 7900 National Service Road., Mail: P.O. Box 26259, Greensboro NC 27402 , TEL: (336) 291-9001 Southeast Region 6768 Southlake Parkway, Morrow, GA 30260, TEL: (770) 960-0511, FAX: (770) 960-0593 Central Region – 900 S. Frontage Rd., Suite 100, Woodridge, IL 60517, TEL: (630) 910-3330, FAX: (630) 910-3331 Southwestern and Western Regions 5605 N. MacArthur Blvd., #550, Mail: P.O. Box 165408, Irving, TX 75016-5408, TEL: (972) 518-1614, FAX: (972) 550-0389 Canada Executive Office – Mack Canada, Inc., 5600A Cancross Court, Mississauga, ON L5R 3E9, TEL:
(905) 366-3400, FAX: (905) 366-0165 Australia Mack Trucks Australia Pty. Ltd., CNR Archerfield and Boundary Roads, Mail: P.O. Box 364, Richlands, QLD 4077, Australia, TEL: 61-7-3853-3333, FAX: 61-7-3853-3392 International 7900 National Service Road., Mail: P.O. Box 26259, Greensboro NC 27402 , TEL: (336) 291-9001 Additional Assistance If additional assistance is required, Mack Trucks, Inc. maintains a Customer Service Department (staffed by experienced personnel) to aid customers who need information or assistance not provided at the local or regional level. The Customer Service Department phone number is (610) 709-3961.
When contacting the regional service offices or Customer Service Department, provide the following information: Vehicle Identification Number (VIN) — This 17-digit number is typically located on a label on the driver-side door latch post and behind the front axle on the right, front frame rail.