Chapter5 Troubleshooting Troubleshooting A Message Appears on the Operation Panel 312 Message Solution and Reference Information Paper feed error. Load the paper or change the media source setting. Use paper that matches the [Media Source] and [Media Form] settings. Or change the [Media Source] and [Media Form] settings to match them with the loaded paper. U "Media (Paper) Settings" on page 93 Information Cannot detect the paper specified by the Media Detect setting. Load paper that matches the setting or change the setting. Use paper that matches the [Media Detect] settings. Or change the [Media Detect] settings to match them with the loaded paper.
U "Media (Paper) Settings" on page 93 (On the home screen) Load paper. Load paper. U "Loading Paper" on page 66 Information The media size loaded does not match the size set in the media layout settings. Check the instructions to replace the media or cancel printing to change the media layout settings. Load media that matches the print area size. Or change the print area to match it with the media size. U "Loading Paper" on page 66 Information Failed to detect labels. Reload the paper following the operating instructions, or restart printing. Remove the paper, and then load the paper again. U "Removing Paper" on page 81 U "Loading Paper" on page 66 No paper The roll paper is not loaded.
Load roll paper. U "Loading Paper" on page 66 No paper The fanfold paper is not loaded. Load fanfold paper. U "Loading Paper" on page 66 Information Paper jam. Remove the jammed paper and then load paper. U "Roll Paper is Jammed" on page 335 U "Fanfold Paper is Jammed" on page 340