Chapter5 Troubleshooting 314 Message Solution and Reference Maintenance Error Cannot recognize the ink pack. Select "Next" to clear the error. Reinstall the ink pack. If the error reoccurs, replace the ink pack with a new one. U "Replacing the Ink Packs" on page 84 Information You have not installed genuine Epson ink packs. For the best performance of the printer, it is recommended to use genuine Epson ink packs. Use of non-genuine Epson ink packs can adversely affect the printer and print quality and prevent the printer from realizing its maximum performance. Epson cannot guarantee the quality and reliability of non-genuine Epson products.
Repairs for any damage or breakdown of this product due to the use of non- genuine Epson products will not be free of charge even if the warranty period is still valid. Information The ink packs are not compatible. Because the installed ink packs are not the ones for this printer, an error such as a ink pack detection error may occur. Maintenance Error Maintenance Box not installed. Product Number: SJMB7500 Install a new maintenance box. U "Replacing the Maintenance Box" on page 88 Maintenance Error Cannot recognize the Maintenance Box. Product Number: SJMB7500 Reinstall the maintenance box. If the error reoccurs, replace the maintenance box with a new one.
U "Replacing the Maintenance Box" on page 88 (On the home screen) The Maintenance Box is nearing end of its service life. It is almost time to replace the maintenance box. Prepare a new maintenance box for replacement. When a message saying “The Maintenance Box is at the end of its service life. You need to replace it.” is displayed, replace the maintenance box. U "Replacing the Maintenance Box" on page 88 Maintenance Error The Maintenance Box is at the end of its service life. You need to replace it. Product Number: SJMB7500 Replace the maintenance box with a new one. U "Replacing the Maintenance Box" on page 88 Information Memory Full. Document was not printed.
Contact your system administrator and delete unnecessary files. Printer Error Turn on the printer again. See your documentation for more details. XXXXXX 1. Turn off the printer. 2. Check that there is no paper jam or foreign materials near the ejection slot. 3. Turn the printer on. If the printer error still occurs, contact qualified service personnel for advice. When contacting, tell the person the “XXXXXXXX” (a 6- or 8-digit alphanumeric code).