Chapter5 Troubleshooting Cannot Print Continuously Cannot Feed Paper from Outside the Printer 324 Status Cause Solution Printing stops halfway through The printer is waiting for data from computer Open [Printer Properties], select the [Advanced] tab, and enable [Start printing after last page is spooled]. The printer is not processing data in time. (Cannot prepare the next print data while printing one sheet) Reduce the amount of variables and images contained in the data to be printed. Accuracy of gaps in the die-cut label is poor Use die-cut labels with high dimensional accuracy.
Printing is interrupted by head maintenance The [Head Maintenance] setting may be set to [Pause for Maintenance] which is the default setting. With the [Pause for Maintenance] setting, printing stops for head maintenance about once every 20 seconds. Change the setting to [Continuous Printing]. Status Cause Solution Cannot select gap detection method for fanfold paper This is a product specification and not an abnormality. To prevent jamming of fanfold paper, fanfold paper with a thicker backing than that of roll paper must be used. Due to the thickness, the printer may not be able to detect gaps in the paper, even if it is genuine paper.
Adjusting the gap detector threshold in the printer driver will increase the range of paper that can be used, but even then, not all paper can be guaranteed. For this reason, the printer is designed not to allow gap detection settings for fanfold paper. The printer allows gap detection only for roll paper because the backing is the same in thickness as that of paper.