DS-40 User’s Guide Troubleshooting Ripple patterns appear in your scanned image A ripple or cross-hatch pattern (known as moirй) may appear in a scanned image of a printed document. ❏ Select Descreening on the Image Adjustment tab. ❏ Try changing the Resolution setting. Color slip appears in your scanned image Use Color Slip Reduction to improve this problem. This function may not provide perfect results. See the Help for details on Epson Scan. Uneven color, smears, dots, or straight lines appear in your image ❏ Clean the glass surface inside the scanner. & “Cleaning inside the scanner” on page 39 If you still have the problem, the glass surface inside the scanner may be scratched.
Contact your dealer for assistance. ❏ Make sure the scanning plastic card does not have shiny surfaces. If you scan plastic cards with shiny surfaces, a line may appear. ❏ Scanner components may need to be adjusted. Perform calibration. & “Scanner Adjustment using the Calibration Sheet” on page 40 Straight Lines in Your Image Come Out Crooked Make sure the document lies perfectly straight in the input slot. Your Image is Distorted or Blurred ❏ Make sure you do not move the document, or your scanner while scanning. ❏ Make sure the scanner is placed on a flat, stable surface. 49