Table 7-11. 8-bin Mailbox Error Messages (continued) 432 Chapter 7 Troubleshooting C4085-91087 Control Panel Message Event Log Error Message Description Recommended Action 13.22 or 13.12 PAPER JAM IN OUTPUT DEVICE 13.22 04 or 13.12 04 Jam in Head Assembly at (PSExit 1). 1. Check for jammed paper in the Delivery Head Assembly. 2. Ensure free movement in (PSExit 1) sensor flags on the delivery head assembly. 3. Check the delivery roller's fingers. They must be over the ejector rollers on the delivery head assembly. 4. Replace the flat ribbon cable that connects to the delivery head assembly to the controller PCA. 5. Replace the MBM Controller PCA. 6. Replace Delivery Head Assembly.
13.22 or 13.12 PAPER JAM IN OUTPUT DEVICE 13.22 05 or 12.12 05 Jam in Head Assembly at (PSExit 2). 1. Check for jammed paper in the Delivery Head Assembly. 2. Ensure free movement in (PSExit 2) sensor flags on the delivery head assembly. 3. Check the delivery roller's fingers. They must be over the ejector rollers on the delivery head assembly. 4. Replace the flat ribbon cable that connects to the delivery head assembly to the controller PCA. 5. Replace the MBM Controller PCA. 6. Replace Delivery Head Assembly.