Table 7-11. 8-bin Mailbox Error Messages (continued) C4085-91087 Printer Messages 433 Control Panel Message Event Log Error Message Description Recommended Action 13.22 or 13.12 PAPER JAM IN OUTPUT DEVICE 13.22 06 or 13.12 06 Elevator (Head Assembly) Jam when scanning and looking for home position. 1. Check for jammed paper in the delivery head assembly. 2. Check that the blind cover is properly installed. 3. Check that the Scan Bar (if stapler unit is installed) is properly seated. 4. Check for free movement of the delivery head assembly. 5. Check that all paper bins are seated correctly. 6. Check for broken paper bins, blind cover, or Scan Bar. 7.
Replace the flat ribbon cable that connects to the delivery head assembly to the controller PCA. 8. Replace the delivery head motor (M1). 9. Replace the MBM controller PCA. 10. Replace the delivery head assembly. 13.22 or 13.12 PAPER JAM IN OUTPUT DEVICE 13.22 0A or 13.12 0A Communication problem. Wrong Page Request. 1. Make sure that all the C-link cables are properly installed and the connectors of this cables are tight enough. 2. Move the 8-bin Mailbox away from the Engine and resend the job. 3. Replace the C-link cables. 4. Perform a Power Cycle. 5. If the error condition persists, replace the Formatter board.
66.12.08 or 66.22.08 OUTPUT DEVICE FAILURE 66.12.08 or 66.22 08 Flipper Motor Malfunction. 1. Check for jammed paper in the Flipper Assembly area. 2. Replace Flipper assembly. 3. Replace the MBM controller PCA. 66.12.09 or 66.22.09 OUTPUT DEVICE FAILURE 66.12.09 or 66.22 09 External Memory Error. Replace the MBM Controller PCA.