Troubleshooting nьvi 30/40/50 Owner’s Manual 25 Problem Solution My device is not acquiring satellite signals • Select Settings > System > GPS Simulator > Off. • Make sure your device is out of parking garages and away from tall buildings and trees. • Remain stationary for several minutes. The suction cup will not stay on my windshield. • Clean the suction cup and windshield with rubbing alcohol. • Dry with a clean, dry cloth. • Mount the suction cup (page 1). The device does not charge in my vehicle. • Check the fuse in the vehicle power cable (page 23). • Verify the vehicle is turned on and is supplying power to the power outlet.
• Your device can only charge between 32°F and 113°F (between 0°C and 45°C). If the device is placed in direct sunlight or in a hot environment, it cannot charge. My battery does not stay charged for very long. To maximize the time between charges, turn down the backlight (page 19). My battery gauge does not seem accurate. Allow the unit to fully discharge, and fully charge it (without interrupting the charge cycle). How do I know my device is in USB mass storage mode? When your device is in USB mass storage mode, a picture of a device connected to a computer is shown on the device screen. Also, you should see one or two new removable disk drives listed in My Computer.