HP — 12. Color Sensor Test

2. A message will appear on the Front Panel advising you that all user information/files will be removed. If you would like to proceed select Yes or No by using the Up and Down keys and press Enter to confirm your selection. If you select No , the process will end at this point. 3. If you select Yes , the Printer will begin the process to reset the EEROM and the following messages will appear on the Front Panel: • Starting Sausalito. If there is a failure at this point, the Front Panel will display System Error Code 01.0:10 . For more information on troubleshooting this error code, refer to page 47. • Starting NVM. • Setting default config. • Restoring tubes state.

If there is a failure at this point, the Front Panel will display System Error Code 79:03 . For more information on troubleshooting this error code, refer to page 72. 4. Once the EEROM has been reset, the following message will appear on the Front Panel. Press any key to continue. Tests and Utilities NOTE: After rebooting the Printer, make sure you select Printhead replacement through the Front Panel in order to launch the Printhead calibration. 5. Once the process is completed, OK will be displayed on the Front Panel. 12. Color Sensor Test The purpose of this test is to troubleshoot the specific error related to the Color Sensor Test.

The test checks that the cover of color sensor is correctly opening and closing, and if the color sensor is correctly measuring the dark area of the drop detector. We do not recommend using this test to measure the white of media, as there is a high risk of a jam occuring due to the vacuum in the paper path being turned off during the test, to test this use the test shown on page 148. Perform the Color Sensor test as follows: Entering the Service Tests Menu 119