HP — 15.1 Service Special Utilities >>> Bag Broken Recovery

• Allowing pens not operational. If there is a failure at this point, the Front Panel will display the corresponding error message ( Error: Setting Pens operational or Error: Allowing pens not operational . 5. Once the test is completed, OK will be displayed on the Front Panel. 15.1 Service Special Utilities >>> Bag Broken Recovery This option allows to recover the Printer from a Bag Broken error. Perform the Bag Broken Recovery as follows: 1. In the Service Tests submenu, scroll to “15. Service Special Utilities” and press Enter . 2. In the Service Special Utilities submenu, scroll to “15.1 Bag Broken Recovery” and press Enter . 3.

The Printer will start to initialize and the Front Panel will display the following messages: • Starting Gamut. • Starting TestGPIO. Tests and Utilities 4. The Printer will now scan for a broken bag in the Ink Cartridges and the Front Panel will display the following messages: • Detecting Bag Broken. If the Printer does not detect that any of the Ink cartridges have a broken bag, then the message “No ink short detected on supplies” will be displayed on the Front Panel, go to step 10. If there is a problem while reading the Broken bag signal, the Front Panel will display System Error Code 01.0:10 . For more information on troubleshooting this error code, refer to page 47 . 5.

If the Printer detects that one or more of the Ink Cartridges have a broken bag, then the message “Please, replace one of the defective cartridges (0-7) and press any key to continue” will be displayed on the Front Panel. The number(s) displayed identify which ink cartridge has failed: Number displayed Ink Cartridge Color Failed 0 Magenta 1 Light Magenta 2 PhotoBlack 3 Matt Black 4 Yellow 5 Light Cyan 124 Chapter 4 Service Tests and Utilities