HP — 15.1 Service Special Utilities >>> Bag Broken Recovery

6 Light Gray 7 Cyan 6. Remove the failing Ink Cartridge as indicated by the Front Panel and install a new Ink Cartridge. 7. The front panel will display the System Error Code 01.2:10, turn Off and On the printer. 8. Repeat steps 1 & 2. 9. The Printer scans again for a Bag Broken error, if the error has been cleared the message “No Broken Bag detected on supplies” will be displayed on the Front Panel. 10. If no Ink Cartridges have been identified with the Bag Broken issue, the Front Panel will display a series of questions which you answer ‘Yes’ or ‘No’ depending on the status of the ink system. Select Yes or No by using the Up and Down keys and press Enter to confirm your selection.

Remove the Left Cover and check if the tubes from the APS to the ISS are clean. If the tubes are clean of ink select the Yes option, however if there are sections of tubing that have ink in them, like the examples indicated below with the red arrows, select the No option and replace the SRK tubes (refer to page 312). 11. If you select Yes , the following message will be displayed on the Front Panel.

Tests and Utilities Check the Ink Supply Tubes from the ISS to the Carriage, if the tubes do not have air bubbles, or any clear sections of tubing where air is present mixed with ink, then select the No option, however if you can see air in them, like the examples indicated below with red arrows, select the Yes option and replace the SRK assembly (refer to page 312). Entering the Service Tests Menu 125