Table 37. Printer messages (continued) Control panel message Explanation Recommended action DISK FILE SYSTEM IS FULL The disk file system is full. 1. Delete all unnecessary files from the EIO disk and then try again. Use HP Resource Manager to download or delete files and fonts. (See the software help for more information.) 2. Advise the customer to increase the permanent storage (use a larger EIO disk or add a RAM DIMM). DISK IS WRITE PROTECTED The EIO disk is protected, and no new files can be written to it. Disable the write protection through HP Resource Manager. DUPLEX ERROR CHECK DUPLEXER There is a problem with the duplexer. 1. Make sure the duplexer is properly installed. 2.
Make sure the right-angle power cord is used for the printer and the duplexer is making a good connection. 3. Replace the duplexer PCA. EIO DISK [x] NOT FUNCTIONAL The EIO disk is not working correctly. 1. Reseat the EIO disk in slot [X] . 2. Remove and replace the EIO disk in slot [X] . EIO [x] NOT FUNCTIONAL The EIO disk is not working correctly. 1. Reseat the EIO disk in slot [X] . 2. Remove and replace the EIO disk in slot [X] . EIO [x] INITIALIZING alternates with DO NOT POWER OFF The disk accessory in EIO slot [x] is initializing. 1. Wait for the message to disappear (up to five minutes).
If the printer EIO card is operating correctly and communicating with the network, this message disappears after approximately one minute and no action is required. 2. If the EIO card is unable to communicate with the network, this message remains for five minutes and then disappears. The problem might be an unseated EIO card, a bad EIO card, a bad cable or connection on the network, or a network problem. 3. Contact the network administrator. 196 Troubleshooting EN